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September 16: Frenemies? Tech Comm, Tech Support, and Working Together

with Rick Lippincott

In many organizations, the Technical Communication group and the Technical Support group deal with very similar types of information. Yet there is often little communication or sharing between “us” and “them.” 

Frenemies?What are the differences between these two groups and how they operate? What are the similarities? How can we bridge the gap, break down silos, and work together to improve the user experience and customer success?

Join us as Rick Lippincott shares his insights into these issues and more at our first program of the 2015-2016 season. We hope you can join us!

Register for the program or the webinar.

STC New England is awarded Community of Excellence from the Society for Technical Communication for 2nd year in a row!

The survey says...? 

Take the surveyThanks for the wonderful ideas and enthusiasm expressed in your survey responses. We'll share the results with you in an upcoming post.

Mentoring Program

Are you looking to achieve your technical communication goals more quickly? Do you want to learn more about a specific area of the profession? The New England Chapter wants to help! We are sponsoring a mentoring program for area professionals.

For more information, click Mentoring Program

Job Bank Updates

There are jobs awaiting applicants in the Jobs Bank in the Members' Area. Is one of them your Dream Job?

  • Technical Writer - DITA, Burlington, MA
  • Technical Writer, Full-time, Cambridge, MA
  • Technical Writer, Contract - 4 months, Watertown, MA
  • Senior Technical Writer, Burlington, MA
  • Curriculum Developer and Instructor, Permanent, Waltham, MA
  • QC LEQ Writer, Framingham, MA
  • Technical Writer, 3+ Month Contract, Cambridge, MA
  • SDK - Lead Technical Writer
  • Corporate Communications Specialist, 6 month contract, Marlborough, MA
  • Contract Technical Writer, 3 months plus, Woburn, MA
  • Technical Writer, 3 to 6 month contract, Marlboro, MA
  • Technical Writer, Innovatia, Boston and other locations

See all the details in the Members' Area Jobs Bank!

The New England chapter is proud to receive the Community of Excellence Award from the STC. We have worked tirelessly over the last two years to revitalize and invigorate our chapter. This award is wonderful recognition for the hard work of the chapter Council and our members. 

Upcoming Events

16 Sep 2015 6:00 PM (EDT) • The Hilton Garden Inn, Burlington, MA
31 Dec 2214 • Online - Download Only

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About STC New England

The New England chapter is one of the largest chapters in the Society for Technical Communication (STC) with more than 250 members. The New England chapter serves technical communications professionals in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.

The chapter sponsors monthly programs, informal social events, an annual technical publications competition, and a regional professional conference.

STC New England was formed in 2011 when the Boston Chapter and the Northern New England Chapter merged to form the New England chapter. The Boston Chapter, incorporated in 1953, and the Association of Technical Writers and Editors in New York City were founding chapters of the STC.

Join Us!

If you are not yet an STC member and are interesting in joining us, see this page at for a great list of reasons to join, and don't forget to join the New England Chapter!

Boston Interactions Calendar

For information on other area events that may be of interest to technical writers, please visit the Boston Interactions Calendar:


If you are not yet an STC member and are interesting in joining us, seethis pageat for a great list of reasons to join, and don't forget to join the New England Chapter! 
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